Audi

Santa Monica Audi

1020 Santa Monica Boulevard
Directions Santa Monica, CA 90401

  • Sales: (888) 904-7353
  • Service: (888) 779-8120
  • Parts: (877) 594-1079

Santa Monica Audi Social Media Reviews

Our entire team at Santa Monica Audi is here to help. We are committed to our customers service. Your feedback about the dealership and all of its staff is very important to us and our future customers.

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If you had a negative experience, any questions or concerns please contact our Operations Manager at info@santamonicaaudi.com or 888.436.6922



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 Review Summary

4.1
58 reviews
5 star
40 reviews
4 star
No reviews
3 star
1 review
2 star
3 reviews
1 star
13 reviews


 
 
R S
in the last week
Bought 2 cars here, both from Chris... best car buying experience of my life! Keeps me coming back and sending friends over knowing that they'll be in good hands. Rare to find that kind of service in LA!
Kelly Cupo's profile photo
Kelly Cupo
in the last week
So awesome buying a car from Dante! Everything was clear and easy, he was very respectful and helpful. He and Bruce made buying a car as fun as it should be! Thanks Santa Monica Audi.
Kurt Hoelzer
in the last week
I came in to the dealership recently and Chris gave me some excellent sales assistance as I looked around. He was incredibly polite and it was really a wonderful experience. I had wanted more information on Audi's for a while and he was incredibly informative, and answered all of my questions. I will be back once the taxes come in to buy a car from him!
Kurt Hoelzer's profile photo
Kurt Hoelzer
in the last week
Chris is the best Salesmen in Los angeles By far, and this is the best dealership! You can trust this place completely. I always felt at home and relaxed with them and at no point did I ever feel buyers remorse, or like I was getting cheated. In fact, I feel like I got a great deal and amazing service.
Gemstone Organic's profile photo
Gemstone Organic
in the last week
Chris is our favorite salesman! Love coming into this dealership
Hashem Eshky
in the last week
i met Danti he welcomed me very nicely and helped me decide what car is for me :D
John Haugen
in the last week
I especially enjoy working with Chris. Very knowledgeable when it comes to reviewing the Total Cost of driving a luxury car. Chris is my go-to-guy when I need to make the right decision on selecting a car. Thanks Chris and thank you Audi !
Verbal Vision's profile photo
Verbal Vision
in the last week
I've been to the Santa Monica Audi location several times and always have had a positive experience. My last experience with Chris was so impressive that I was compelled to write a review expressing my appreciation. Considering the exemplary degree of professionalism and knowledge he has shown from our previous interactions, I have grown to expect a very high level of service. Chris not only met these standards, but exceeded them tremendously. When I arrived at the dealership the other day he greeted me with a smile, addressed my concerns, and had the technicians look at my car almost instantly. Upon completion I expressed my gratitude to Chris but I want others to be aware of the way he impeccably handled this particular incident as well as all previous visits. I realize that the manner in which employees conduct themselves makes a huge difference in the way the company they work for is perceived and Chris represents Audi ideally. He has truly earned my loyalty, there is no need to go anywhere else!
Liping Lin's profile photo
Liping Lin
a week ago
It was a great experience in purchasing the Audi S7 white S tronic. The car was fabulous and the sales man Dante Saninni was also very warm welcoming. The car was on a photo shoot earlier on and he was able to get the car back within 20 minutes. I like the quick speed of the process. Although the price is a bit high, but 1-2k of a difference isn't that big of a deal for a rare car like this. If there is a deal in the future, I'll still choose this dealership.
A Ramos's profile photo
A Ramos
a week ago
I have purchased two A6's from Santa Monica Audi and both sales and service experiences have been great. I have purchased an A6 and Q7 from Michael Phelan and have referred family members and co-workers who have purchased from him as well. Michael is professional, friendly and aims to please. He will bend over backwards to get you the car you want at the best price possible in a non-stressful way. He makes car buying simple and will get you on the road in your new or pre-owned Audi in record time. I have dealt with Tim Bennett in the Service Department. Tim is professional as well. He keeps the customer well-informed and is a pleasure to work with. The Service Department offers courtesy shuttles and when available, offers Audi loaner vehicles.

 Santa Monica Audi

    3.5 star rating
219 reviews


 
Sara C.
Oxnard, CA
0 friends
2 reviews
 


 
5.0 star rating
2/21/2015


We have been coming here for years to lease and it's an amazing experience every time. We always deal with Chris and we swear he is the best!! Chris is on top of all of our issues and is always a fun and pleasant experience. We come back because we love Audi, but we come here just for Chris! 

5 stars for Audi
5 stars for Chris

 
William M.
Venice, CA
2 friends
22 reviews












5.0 star rating
1/22/2015



I've been an an Audi owner for the past few years and in that time have dealt with Downtown Motors, Beverly Hills Audi and Santa Monica Audi. Santa Monica Audi is hands down the best Audi dealership out of the three! I brought my car in after getting a flat tire on PCH and have never left. Chris Kelly and Tammy are absolutely amazing and have gone above and beyond to make sure my family is happy with car!! 

If you're thinking about purchasing an Audi or just need service for your Audi do yourself a favor and go to Santa Monica Audi and you'll be taken care of!

 

Andy M.
Los Angeles, CA
0 friends
3 reviews










5.0 star rating
1/2/2015



I am not a frequent YELP reviewer at all, but am so thrilled with my experience today with Audi SM and working with Noah Hungerford in Sales that I feel the need to post this the night of my lease! 

Noah was extremely straight-forward and made my jaw drop in disbelief when he told me some VERY honest lease deals/steals on A3's. There were zero games and he started off the conversation letting me know some of the deals he had recently provided clients, and was extremely patient when I wanted to explore different options. I left fully confident that I got the best deal I could on a luxury car. Ed was also fantastic in working me out a lease amt. I was happy with. Money in sales is also hilarious! All around, great bunch. 

I'm happy to recommend Audi SM and will be referring friends/colleagues to work with the team at Audi SM.









Roy E.
Los Angeles, CA
16 friends
15 reviews












5.0 star rating
11/29/201
4



4 check-ins

Audi Santa Monica is a really friendly dealership. I got my last two cars from Audi Santa Monica. If you planing on coming in to Audi SM ask for Money!!!! He won't try to sell you a car, but just help you understand your options and he will do his true best to assess your needs. Awesome staff, awesome cars.

  • Santa Monica Audi - That's Money! Ask for him... - Santa Monica, CA, United States
    That's Money! Ask for him...



Santa Monica Audi


Reviews


5.0 out of 5.0

Outstanding service.

by  from Lomita, Ca. | 

I was looking for a cpo audi and they had what I was looking for, they give me the best deal for what my money. Thanks and I am sure I will go back to them and get another car.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase




5.0 out of 5.0

Lauren and I

by  from Santa Monica,CA | 

Lauren and I wish to bring to your attention the outstanding service of your employee, Tim. It is one thing for an employee to do their job well but it quite another for someone to consistently be outstanding in what they do. Tim represents your dealership in an exemplary manner. Unfailingly helpful, gracious in manner and totally responsive to the needs of the customer. It is a pleasure to deal with him and we wanted to acknowledge him to you, your dealership and Audi.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase





5.0 out of 5.0

What a great experience

by  from Los Angeles CA | 

Very few of us like buying cars because of the antics of the car dealerships and salespeople. I dreaded getting rid of my car and purchasing a new one. However, the experience was entirely different with Ash at Santa Monica Audi. I just couldn't believe it really, couldn't believe I was not being worked and prodded and pulled to get the most out of me to buy a car. I couldn't believe that Ash and Audi worked with me in the way they did, which was with respect, true and candid deals. I've purchased a number of cars over the years and this was the most pleasant experience by far. Ash said they weren't like other car dealerships. He was right. From beginning to end, the car buying process was easy, not pressured, and a pleasure. I'm thrilled with my new Audi and couldn't be happier with how I was treated at Santa Monica Audi.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Santa Monica Audi responded to this review

April 14, 2014

Martine E. Thank you so much for the wonderful words. Ash is one of our best and we always appreciate the feedback. So glad you are happy with your new Audi. Welcome to the Santa Monica Audi family!!

 


Santa Monica Audi Sales Reviews


At your serviceWritten by JS13 on 06/24/14 11:21:27 AM PDT
Recommend this dealer? YesPurchased a vehicle from this dealer? Yes

I just purchased an A5 Cabriolet from Santa Monica Audi. It was a great experience. Evan and Mike the internet sales team came back to my request through Edmunds quickly and with a definite response with a specific car, unlike other dealers who did not seem to have read the specifications I had subm... 
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Sales RatingGreat people, great experience!Written by philip_evans on 05/24/14 03:03:31 PM PDT
Recommend this dealer? YesPurchased a vehicle from this dealer? Yes

I recently leased an A3 from this dealership, and I have to say it's been the best experience I've ever had in all my car-buying years. Evan G. and Steve M. were nothing but patient and helpful as i returned twice to test-drive various vehicles and to ask questions. The process of negotiating the pr...
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Sales RatingInternet and EmailWritten by thepastaman on 12/10/13 05:50:25 PM PST
Recommend this dealer? YesPurchased a vehicle from this dealer? Yes

Contact Steve M., concerning internet sales. The only way to go. I wanted a very specific car, that I knew was in the state, at a $3,000 off sticker. He didn't barter, or question, or switch! I told him I would be in today to fill out the paperwork if he could get the car at that price. He said, "no... 
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    Thank you for taking the time to share your experiences with us and for visiting Santa Monica Audi's social media review page! 

    If you had a negative experience, any questions or concerns please contact our Operations Manager at info@santamonicaaudi.com or 888.436.6922

    Click on the icon below to write your review.